Safelite Solutions

File a Claim
1: Insurance Information
2: Vehicle Information
3: Contact Information
4: Confirm & Send


Step 1: Insurance Information

Thank you for contacting The Hanover Insurance Group Inc. Submitting your auto glass claim takes only a few minutes. Just provide your insurance information and a service representative will call you back within 30 minutes or at your preferred contact time to review your policy coverage and assist you in scheduling an appointment. If you don't know your policy number, our representative will help you verify your coverage.



  • Auto glass is covered under the comprehensive portion of your auto policy
  • If your windshield damage can be repaired instead of replaced, your deductible will be waived, so the repair is free to you.
  • If you have a comprehensive deductible, you will be responsible for paying the amount of your deductible at the time of service for replacements.
  • If you have questions about filing a claim for your auto glass damage, our trained representatives will be happy to answer any of your questions or guide you through the process. Call 1-800-628-0250.

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